Return Policy
We want you to love your purchase! If you're not completely satisfied with your order, we offer a 30-Day Money-Back Guarantee from the date of delivery.
To be eligible for a return and full refund:
The item must be returned within 30 days of receiving it.
The product must be in its original condition, undamaged, and include all original accessories, packaging, and components (including user manuals, cables, cases, etc.).
Returns that are incomplete, damaged, or missing accessories may be subject to a partial refund or denial of the return.
Return Process:
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Contact our support team at support@vintaly.shop to request a return authorization.
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Once approved, we will provide you with return instructions and the return address.
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After we receive and inspect the returned product, your refund will be issued to the original payment method within 5–7 business days.
Note:
We do not cover return shipping costs unless the item is defective or we sent the wrong item.
Refunds may take additional time to process depending on your bank or payment provider.
Thank you for shopping with us! If you have any questions, feel free to reach out at support@vintaly.shop